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Store Policy

Customer Care & Shipping
CUSTOMER CARE & SHIPPING

Please allow approximately 5 business days before your order is ready to dispatch. Please note this is only an approximation, during the Christmas period orders may take longer to dispatch. All of our items are shipped with tracking. You will receive an email with the tracking code and link from us once your order is dispatched. Remember to check all your email folders, including Junk. The delivery date for your order is heavily dependent on Australia Post and therefore not included in the above mentioned time frame. Australia Post is allowing anywhere from 3 to 11 business days for standard shipping across Australia.

 

All prices and delivery charges on our site are in Australian dollars (AU$) and include GST. 

Privacy & Safety Policy
PRIVACY & SAFETY

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Credit or debit card payments processed directly with PayPal have PCI DSS compliance certification under various programs and standards which underscores their commitment to security and the protection and integrity of customer data. Twista Sista (previously Just Name It) does not store customer credit or debit card information as PayPal processes your payments and keeps financial data secure by meeting strict security standards (PCI compliance) when processing payments for you.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or to send updates about our company. For these purposes we may contact you via email, telephone, text messages and postal mail.

Just Name It shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes. All images on the website are the property of Just Name it.

If you do not want us to process your data anymore, please contact us at hello@twistasista.com.au or send a postal letter to: Twista Sista Unsubscribe 138 Mons School Road Buderim QLD Australia 4556.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@TwistaSista.com.au or send postal mail to: Twista Sista - 138 Mons School Road Buderim QLD Australia 4556.

Wholesale Enquiries
WHOLESALE ENQUIRIES
Payment Methods

Are you wanting to order personalised gifts for employees, customers or other VIP's? We are here to help!

Please get in touch with us by phone or email or alternatively fill out our Contact form.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

-AfterPay

- Offline Payments

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